These Terms & Conditions are agreed to by you, the customer, when using www.whelehans.ie
WEBSITE: USE AND SECURITY
You are entirely responsible for any and all activities that occur under your Account which is provided to you by Whelehans Pharmacy, including the transactional element of the website. You agree to notify us immediately of any unauthorised use or any other breach of security.
WEBSITE: PRIVACY & DATA USE
Whelehans strive to full compliance with Data Protection legislation at all times. Any personal data collected by Whelehans in the process of registering and maintaining your account will under no circumstances by shared with any 3rd Party. The only exception to this will be the sharing of contact details with our delivery partners to ensure swift delivery of your purchased goods. Accordingly, if you have any questions concerning website privacy and data use, please do not hesitate to contact us.
You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. All information, designs, drawings and other specifications provided on the Website are the exclusive property of Whelehans. Any copying, transmission or re-transmission of the same requires the prior written approval of Whelehans.
We reserve the right at all times to place advertisements and promotions on the Website. Advertisers and sponsors on the Website are solely responsible for complying with all local, national, state and international laws (where relevant) and we exclude all liability howsoever caused there from.
All products on the website are sold subject to availability. In the unlikely event that a product for sale online has become out of stock or unavailable, we will notify you directly via Email to offer you a replacement or full refund of the price of the item.
PRICE OF GOODS
The price listed on the Website (the ‘Price’) for Whelehans products (the “Products”) will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.
The Contract of Sale is not confirmed until the products are ready for dispatch and a Dispatch email is sent, therefore, we reserve the right to cancel or refund an order due to a pricing error. No payment is taken by us until we physically charge your order through our system, which is done during order processing. Rest assured, however, that we verify all prices as part of and prior to our dispatch procedures. If a product’s correct price is discovered to be lower than our stated price, we charge the lower amount and send you the product.
Prices advertised online may not reflect in-store prices and should be treated as online exclusive prices in this case.
When you place an order to purchase a product from www.whelehans.ie, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve dispatched that product to you (the “Dispatch Confirmation E-mail”). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
We will endeavour to deliver the Products to you within 3-5 working days of your account order within the Republic of Ireland , where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. At the time of delivery you will be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility.
When you purchase online, you have a statutory right to return a Product up to 14 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the product to us and we will organise a refund. Any breakages or damages must be reported within 24 hours of purchase/delivery.
ACCORDANCE WITH SPECIFICATION
It is not practical to publish detailed specifications of all the products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the products.
If any manuals, patient information or safety instructions are provided with the products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the products or are unsure of your abilities, you should always seek expert advice and assistance.
DISCLAIMER OF WARRANTIES
The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.
PROPRIETARY RIGHTS TO CONTENT
You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you by the Website, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
MODIFICATION OF TERMS
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident.